philip lelyveld The world of entertainment technology

12Sep/15Off

Marriott uses virtual reality for tours of Chile, China and Rwanda

marriottCalled "VRoom Service," the new offering allows guests to call a dedicated VRoom Service extension or use Marriott's Mobile Request app to request a VR headset and headphones, which they can borrow from the hotel for 24 hours. Using the available gear, guests can then access "VR Postcards," which Marriott describes as "intimate and immersive travel stories that users experience in 360 3D" via their VR headset. Each story followers a real traveler on a journey to a unique destination, such as the Andes Mountains in Chile, an ice cream shop in Rwanda, or the bustling streets of Beijing.

The program is currently being tested for two weeks at the New York Marriott Marquis and London Marriott Park Lane properties, after which the brand hopes to scale it. The locations have 300 and 100 sets each, which are available for guests to use for up to 24 hours. The VR Postcards will not only be available to guests at these select properties, but also to the general public. Those technology aficionados who own a Samsung Gear VR headset can access the postcards through the Samsung Milk VR app.

See the full story here: http://www.successfulmeetings.com/News/Hotel-Updates/Marriott-Introduces-In-Room-Virtual-Reality/

and here: http://digiday.com/brands/virtual-reality-marriott/

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