Augmented Reality Headed to Porsche Dealer Service Bays in 2018
The high-tech glasses come equipped with a high-resolution autofocus camera powerful enough to see the threading on screws. The glasses use the latest projection technology and also include a light to illuminate dark spaces in the engine bay or under the car.
The way it works is a service tech wears the glasses, which connect through the software to a support team based in Atlanta. Back in Atlanta, the team of remote experts helps to identify and resolve the potential problems.
Porsche hopes to decrease its service resolution time by up to 40 percent based on the findings of the pilot program rolled out in July 2017. Eight dealerships in California, Florida, Indiana, New Jersey, Washington and Canada were chosen to try the software.
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