Four headsets will be given to every Walmart Supercenter and two to every Neighborhood Market starting in October. By the end of 2018, every associate will have access to the same training as their managers do at the Academies.
Walmart says its new virtual reality program will help with so-called "soft skills" like customer service and empathy. In addition, the program will help associates with compliance issues, and help them grow familiar with the company's technology, like its Pickup Towers, which will be available in roughly a quarter of the retailer's stores by the end of this year.