2022 will see an increased use of voice with chatbots in the Metaverse, avatars using synthetic voices, synthetic voices increasingly reading audiobooks, and more interactive Alexa/Google Home technology platforms adding more discoverability to voice content. As optimistic as I am, there are still questions in regards to the Metaverse involving the long-term rights to the use of another’s voice, maintaining customer service as companies utilize more technology, and authenticating avatars to prevent fraud. With certainty, companies will be leveraging Conversation AI technology in spaces it hasn’t before to offer more continuity to their branding.
EDWARD SAATCHI, CO-FOUNDER, FABLE
The battle for the soul of the metaverse will commence – Web3 and Free and Open Source Software like Sandbox and Blender vs the centralized companies of Meta, Epic, Roblox, Adobe.