Soul Machines and IBM Watson-Powered Virtual Human Concierge Expanding at Dallas Airport
A synthetic concierge generated by Soul Machines and IBM Watson has succeeded in helping thousands of passengers over the last few months at Dallas Fort Worth International Airport (DFW). Digital Iris has conversed with passengers from information kiosks in Terminal B since June by filtering IBM’s conversational AI and synthetic speech through Soul Machines’ autonomous animation of human facial expressions and body language. ...
Soul Machines’ AI powers Iris’ look and animation, including emotional detection, which the company likens to a ‘subconscious AI.’ IBM’s Watson Assistant provides the ‘conscious AI’ as it processes requests and questions, finds answers, and generates the synthetic voice customers hear. ...
See the full story here: https://voicebot.ai/2022/10/11/soul-machines-and-ibm-watson-powered-virtual-human-concierge-expanding-at-dallas-airport/
