philip lelyveld The world of entertainment technology

26Oct/23Off

LinkedIn Tests Generative AI to Field Cybersecurity Questions From Employees and Suppliers

... Response times to employees’ questions on the chatbot were found to be about five seconds or less, which compares with around 15 minutes when a human helper responded, according to a spokeswoman for the company. Early tests show the chatbots are around 90% accurate. ...

“Security has to be a business differentiator, security has to be part of your strategic plan to grow your business,” he said. Belknap said he is looking into other ways generative AI could help his cybersecurity team defend the company against hackers, such as by detecting malware. ...

When the final version of the chatbot is released, LinkedIn plans to track how many of its interactions with employees require little to no human engagement, according to the spokeswoman for the company. ...

See the full story here: https://www.wsj.com/articles/linkedin-tests-generative-ai-to-field-cybersecurity-questions-from-employees-and-suppliers-d61d35a6

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