... It’s a public platform that aggregated and analyzed real AI conversations with popular models like Claude and Gemini that were collected with users’ consent through seven existing datasets. The intent is to provide independent sources of information that can help researchers and policymakers assess how people are using generative AI. ...
When the AI Observatory researchers applied Anthropic’s methods to their dataset, they found that nearly half the conversations—48%—would have been filtered out. Those non-work-related conversations were more likely to involve health and relationships (44.2% versus 31.2% in Anthropic’s analysis), adult or illicit topics (7.9% versus 2.1%), harassment and hate (27.5% versus 5.66%), and sexual content (16.7% versus 2.4%). (OpenAI’s 2025 report on ChatGPT, similarly, found that only 30% of consumer use was related to work.) ...
The fact that the AI Observatory’s dataset draws from voluntarily provided sources means it’s probably underrepresenting sensitive uses, which people may be less likely to share. Thus, the researchers caution that its findings are not indicative of all AI use. ...
See the full story here: https://www.technologyreview.com/2026/08/18/1142226/how-people-use-ai/