When it comes to education, Christensen said that the availability of fairly high-quality online learning would be the disruptive force because “it will take root in its simplest applications, then just get better and better.”
“You know, Harvard Business School doesn’t teach accounting anymore, because there’s a guy out of BYU whose online accounting course is so good. He is extraordinary, and our accounting faculty, on average, is average. Some [universities] will survive. Most will evolve hybrid models, in which universities license some courses from an online provider like Coursera but then provide more-specialized courses in person.”