philip lelyveld The world of entertainment technology

30Jun/14Off

The Morality Of A/B Testing

facebook-study-tweetsIn the end, an experiment with these intentions and risks may have deserved its own opt-in, which Facebook should consider offering in the future. No matter how you personally perceive the ethics, Facebook made a big mistake with how it framed the study and now the public is seriously angry.

But while Facebook has become the lighting rod, the issue of ethics in A/B testing is much bigger. If you believe toying with emotions is unethical, most major tech companies as well as those in other industries are guilty too.

At the very least, the tech companies should educate their data scientists and others designing A/B tests about the ethical research methods associated with having experiments approved by the IRB. Even if the tech companies don’t actually submit individual tests for review, just being aware of best practices could go a long way to keeping tests safe and compassionate.

Read the full story here: http://techcrunch.com/2014/06/29/ethics-in-a-data-driven-world/?ncid=tcdaily

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