philip lelyveld The world of entertainment technology

15Jan/18Off

Floor Sensors Rise as Retail Data Source

85-2The sensors can also be used in office buildings to reduce energy costs and in nursing homes to determine when someone falls. But retailers make up the majority of Scanalytics' customers, highlighting one of several efforts brick-and-mortar stores are undertaking to better understand consumer habits and catch up with e-commerce giant Amazon.

Physical stores have been at a disadvantage because they "don't have that granular level of understanding as to where users are entering, what they're doing, what shelves are not doing well, which aisles are not being visited," said Brian Sathianathan, co-founder of Iterate Studio, a small Denver-based company that helps businesses find and test technologies from startups worldwide.

Sunglass Hut and fragrance maker Jo Malone use laser and motion sensors to tell when a product is picked up but not bought, and make recommendations for similar items on an interactive display. Companies such as Toronto-based Vendlytics and San Francisco-based Prism use artificial intelligence with video cameras to analyze body motions. That can allow stores to deliver customized coupons to shoppers in real time on a digital shelf or on their cellphones, said Jon Nordmark, CEO of Iterate Studio.

...the sensors read a customer's unique foot compressions to track that person's path to a digital display and how long the person stand in front of it before walking away, he said. Based on data collected over time, the floor sensors can tell a retailer the best time to offer a coupon or change the display before the customer loses interest.

The cost of having the sensors ranges from $20 to $1,000 per month, depending on square footage and add-on applications to analyze data or interact with digital signs, Scanlin said. He said he's working with 150 customers in the U.S. and other countries and estimates that about 60 percent are retailers.

See the full story here; https://www.usnews.com/news/business/articles/2018-01-15/intel-underfoot-floor-sensors-rise-as-retail-data-source

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