Despite its boring name, Microsoft Remote Assist is admittedly fancier. It mashes up group video chat, screen sharing, and real-time collaboration in one hi-tech scenario. Almost all of these have existed before, separately and in different forms. The innovation here is in fusion of hardware and software into one, seamless, augmented reality.
Augmented reality and mixed reality needs time to grow, especially in terms of “serious” applications. That market also needs an influx of investment and profits to keep it from sinking.
See the full story here: https://www.slashgear.com/microsofts-ar-thrust-is-exactly-what-the-market-needs-08530003/