There has been, though, a further little twist. McDonald's is now being sued for allegedly recording voiceprint details of its customers at the robot drive-thru. The lawsuit claims that McDonald's makes the recordings "to be able to correctly interpret customer orders and identify repeat customers to provide a tailored experience."
Illinois, however, is one of 12 that requires both parties to consent to a recording of a voice conversation and the lawsuit claims there's no warning to customers that recordings are occurring.
McDonald's hasn't commented, but it's an awkward aftertaste to the company's vision of the future.
See the full story here: https://www.zdnet.com/article/i-just-watched-mcdonalds-new-ai-drive-thru-and-ive-lost-my-appetite/