‘We’re not in a situation where you can just trust the model output,’ said Eli Collins, vice president of product management at Google DeepMind
... Jared Kaplan, co-founder and chief science officer of Anthropic, said the AI startup is working on a number of techniques that will reduce hallucinations, including building data sets where the model should respond to questions with, “I don’t know.” The idea is that the AI system can be trained to respond only when it has sufficient information, or will provide citations for its answers. ...
One solution is to make it easy for users to identify the sources of information that AI systems like its Gemini chatbot send back, said Eli Collins, vice president of product management at Google DeepMind. ...
Large language models, once they have been trained on certain data, can’t “delete” that information from what they have already learned, Kaplan said. ...
See the full story here: https://www.wsj.com/articles/google-and-anthropic-are-selling-generative-ai-to-businesses-even-as-they-address-its-shortcomings-ff90d83d